If for any reason you're unhappy with The Reel Yarn products you received, we'll be happy to exchange or give you a full refund.
Please contact our team on firstname.lastname@example.org within 28 days of receiving your confirmation email. Returned goods must not be damaged, used or opened and must be in a sellable state. We reserve the right to reject any return goods if the above is not met.
The customer must bear the cost of postage when returning the goods for a refund.